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Referrals
We accept residents that hospitals, inpatient hospices, or other congregate living providers may not be able to serve due to the individual’s lack of resources, medical or mental health condition, or substance use disorder.
solace house

Interested in Admission to Solace Home?

ADMISSION CRITERIA:

To be eligible for admission to Solace Home, a person must meet all of the following criteria:

Terminally Ill: An individual in the terminal stage of an illness who has an anticipated life expectancy of less than 6 months and is determined to be eligible for hospice services by a licensed hospice provider.

Hospice Enrolled: An individual must enroll with a community hospice provider of their choosing on the day of Solace Home admission if not previously enrolled in hospice services.

Homeless or Housing Insecure: An individual who is without permanent and secure housing.

EXCLUSION CRITERIA:

Admission to Solace Home is not possible if the person:

  • Requires skilled nursing home level of care
  • Has active tuberculosis (TB)
  • Requires constant 1:1 attention or care
  • Weighs over 300 pounds
  • Requires housing for additional family members
  • Poses a danger to themself or others
  • Has a history of demonstrated behaviors or actions that may place the health, safety or welfare of another
  • resident, staff, or volunteers at substantial risk of harm
solace house

Solace Home Admission Process

one
Submit referral information

online Google form or via fax at (608) 830-6012.

Please include information about the person including:

  • History & Physical and/or recent Hospitalist or Medical Provider note/summary
  • Problem List including all medical and psychiatric diagnosis
  • Functional status including required mobility equipment/assistive devices
  • Estimated prognosis
  • Name of hospice provider (if already established with hospice)
  • Proof of negative TB test

Referrals do not need to originate from a healthcare organization. Solace Home accepts self-referrals, referrals from friends and family, and other community agencies.

two
Pre-Assessment

Solace Friends’ Care Coordinator will follow up on every referral within 24 hours and complete a pre-assessment to determine if the person meets admission criteria for Solace Home.

three
Assessment

For people who meet admission criteria, Solace Friends’ Care Coordinator will schedule a face-to-face meeting with the potential resident to complete an assessment and determine whether Solace Home can meet their needs.

This face-to-face meeting can take place wherever the person is currently located including the hospital, shelter, or street. Potential residents are welcome to come to Solace Home for the assessment in order for them to determine if it meets their housing and caregiving needs.

In an effort to create a loving and supportive environment, Solace Friends considers how the potential residents’ medical and psychiatric conditions, mood/behavior, functional ability, and prognosis aligns with the current residents of Solace Home.

four
Hospice Provider

Every person who lives at Solace Home must enroll in hospice care on the day of admission to Solace Home if not previously enrolled in hospice.

Solace Friends will assist the potential resident in choosing a hospice provider as needed. Residents have complete choice over which hospice provider they choose to manage their end-of-life care.

Solace Home works collaboratively with the resident’s chosen hospice to address any specific needs and coordinate orders, medications, and equipment prior to, and during the person’s stay at Solace Home.

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Admission Decisions

Priority

Residents are accepted to Solace Home in the order of when they are referred. There are several circumstances when a potential resident may be granted priority admission over a person who was referred to Solace Home before them including but not limited to:

  • The person is a Dane County resident. Residents outside Dane County are considered for Solace Home admission when Solace Home is at or less than 50% capacity.
  • The person has an anticipated life expectancy of less than 1 week and another resident has an anticipated longer life expectancy.
  • The person is experiencing distressing symptoms that would benefit from the support of 24/7 caregiving.
  • The person’s safety is compromised in their current living situation.
  • Waiting List

    When Solace Home is at 100% capacity, Solace Friends maintains a waiting list for admission to Solace Home. Solace Friends’ Care Coordinator will complete the pre-assessment and assessment for any person who wishes to be placed on the waiting list to make sure they meet admission criteria.

    Information about a potential resident’s place on the waiting list is readily available to the person or the appointed representative who inquires on their behalf. This transparency allows potential residents to make informed decisions about other opportunities for housing and end-of-life care based on their likelihood of admission to Solace Home.

    Appeals

    If you disagree with the decision regarding admission to Solace Home, you can appeal the admission decision by contacting the Executive Director (ED) of Solace Friends at info@solacefriends.org. The ED will review the decision of the Care Coordinator and respond to the appeal within 72 hours. If the ED was involved in the decision, the appeal will be submitted to the Board of Directors of Solace Friends. The Board will review the decision regarding admission and respond to the appeal within 72 hours. The decision of the Solace Friends Board of Directors is final.

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